Monday, June 10, 2013

Focus, focus, focus...

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I'm obsessed. With focus.

Why? Because without it, you don't know why you're doing what you're doing. And if you don't, your customers, prospects and staff don't either.  Get clarity and focus.  Right now!

Monday, June 3, 2013

Get it out of the way...

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If you haven't done it, why haven't you?

We all avoid those horrible items on the 'to-do' list, however the problem is... if we continue to do so, our list gets longer and our time management goes, well, out the window.

Get it out of the way.

Monday, May 27, 2013

Staying 'ahead of the curve'... and in step with your growth plan...


... sometimes it's risky business... other times it's the best thing you never did... and often, it's absolutely what you should do.  Especially if it makes you feel a little nervous...

As you're all very aware, I'm one of those folk who use [with abandon] proverbs related to the SME world. I'm quite candid in being a touch self-deprecating in this sense also...

So, this months' proverb is one which has been used regularly as a book-title, presentation-header... and in plenty of boardrooms, meetings and countless other places.

What does "Staying ahead of the curve" mean to my business?

Loosely, it means that you're managing the careful act of remaining adept, focused and aware of opportunities, before they arise and being absolutely prepared for them.  You're well-connected to your market by listening to your customer, client, or whomever you service.  In fact, you're so well 'tuned-in' to them that you know what they're likely to want before they want it.  You're designing, developing and strategising your business's service or product by anticipating the next potential market "swing".

"They're always ahead of the curve"

The oft-heard comment [sometimes with a loaded-tang of frustration]... Just how do they manage it?
Retaining and nurturing a culture of innovation in your business - whether that means just you or your team - is key to staying 'ahead of the curve'.  Recently I've heard a lot of commentary on the importance of supporting 'intrapreneurship' in larger corporations - well, here's the thing, why don't you foster that approach in your small business? Actively engaging your team [big or small] in looking for better, more customer-focused, more 'forward-thinking' solutions?

Are you in risk of becoming a dinosaur?

Because we all know what happened to them.  Growth doesn't just happen - you need to support it.  How? By understanding your route to growth.  New products? New services? New markets? What does growth look like for your business? If you don't know - find out. Businesses trundling along in their current market, with very little vision of future growth, or what it looks like, are often the first casualties when market changes - seen or unseen - happen.  Don't leave yourself at risk of being a hostage to fortune.  A constant systematic review process [I am a fan of three-monthly, however more regular is even better] ensures your business model is performing, monitors successes and appraises opportunities as they arise.

Remember to have a sense of humour...

Not everything goes to plan.  This is an absolute reality of business.  Sometimes it can be catastrophic... oftentimes it's simply that an unseen or unknown factor causes an obstacle / road-bump along the way.  One of the key factors in business success is resilience [aka bouncebackability], being able to move on from a situation and taking the time to understand  why it didn't go to plan.

When push comes to shove... push back!

I've already blogged extensively about 'growing pains'... remember that in growth, there's always pressure and at times, a somewhat testing experience.  Be prepared and understand the hurdles of growth.  Remember the reward will be achievement your business's growth vision, and worth the incidental discomfort!

Monday, May 20, 2013

What does marketing really mean?

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"The aim of marketing is to make selling superfluous. The aim of marketing is to know and understand the customer so well that the product or service fits him and sells itself." 
Peter Drucker

Poor old marketing.  It gets a very hard time of it... from being the cannon-fodder of big companies' budget cuts to general "what do they do?" quips (You're not sales, so what value do you really add?).

When I worked in MNC "land", I felt for my colleague marketing peeps, as no more than those of us in other support functions... we felt the wrath of internal politics.

In the SME ecosystem, marketing has a very serious role.  "It's the stuff you do to convince people to buy your stuff" was one quote I included in a post from the way-back machine [circa 2010].  I think this quote encapsulates part of marketing's role... but not its entirety.  Marketing occupies a key role between the inner core of business strategy and the outside world, the business's "public", the people who buy your 'stuff'.  It's tactical, focused and utterly strategic.  From the brand you develop, to the website you launch, to your value proposition.

Key next steps for SMEs... Starting at the very basics... what's your message? Is it clear and focused, does it resonate with NOSE?

More? Check this out.

Monday, May 13, 2013

Number-crunching...

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A fact of start-up, in my humble opinion? Nobody really likes the number-crunching.  Why? Well, unless you've enjoyed the mathematics end-of-things up until that point - financial projections, cash-flow and sales forecasts probably ain't your thing.

For the non-numbers fans, one reality you do need to become accustomed to is that the maths are necessary.  Cash-flow and good finances are the life-blood of any business and without them, your business can [and most likely will] come to a grinding halt.  Be not afraid: there are kind, helpful, and generally very accessible financial folk available via many of the enterprise agencies who will demystify, clarify and explain those scary aforementioned financial instruments.  Don't hide away from the number-crunching - get to it!

Tuesday, May 7, 2013

"Women's Economic Engagement & the Europe 2020 Agenda" - A Reflection

Image - Merrion Street.ie


Women's Economic Engagement and the Europe 2020 Agenda.  A statement of intent?

As discussed many times on this blog over the past few years - the 'old chestnut'  or 'groundhog day' sentiment -  surrounding re-balancing the gender  issue continues to rumble on.  In light of this fact, I was delighted to have the opportunity to attend a conference which appeared to set out a real statement of intent insofar as addressing the importance of balance and instating equality in the economic context.

I wasn't disappointed.  Though there may have been a little repetition in the content of various speakers' presentations - by and large - the detail offered a pan-European view on the challenges, opportunities and key policy levers available to governments in supporting, enhancing and developing women's economic engagement.

The Core Issues | Women's Economic Independence

Unsurprisingly - the core issues remain the same.  Women are more educated than their male counterparts ["we employ least those we educate most" Minister Kathleen Lynch].  Women do not enjoy equal pay, with a 17% total gender pay gap in existence across Europe.  Women often suffer negative career impacts as a result of parenthood.  Only 30% of start-ups are female and over 1/3 of employed women work part-time, a choice which in the main, is to facilitate family-centric responsibilities.  Based on the most recent available detail [ from the EEN] only 15-18% of established entrepreneurs in Ireland are women.

As I said, not entirely surprising news.  However, when painted in the stark light of this series of presentations - it certainly highlighted the need for real tangible action.

The Potential Answers | A Way Forward

Whilst challenges are clear, many speakers over the course of the conference pointed to the need for real solutions that can be applied through policy levers and supports.  A new, more modern approach to childcare supports [potentially modeled on Nordic and Icelandic provisions], and the reduction of fiscal disincentives were hailed as key factors in supporting women's economic engagement.

So, what does this all translate into - in real terms? Undoubtedly, balance is required - and, as Avivah Wittenberg-Cox stated "we need to re-brand this story"... I couldn't agree more.  It's about time we changed the name of this debate, and examined it in the context of what it really is - an issue for society not just women.  As hot a topic the gender quota issue is - there are genuine merits in policy levers - and though some may not agree with the notion of direct intervention, it is fair to say that oftentimes it is the only way of effecting real change.  In the context of the broader economic engagement of women, across Europe - can we learn more about what's not working? 

One thing which clearly isn't working is the non-conducive work environment; across private and public sectors, politics and entrepreneurship.  If so many feel their chances of retaining prospects after parenthood, developing their career or at least, being paid the same as their male comparator, are at best, limited - then, what's to attract broader engagement?

The Realities | What's Next?

I'm only too aware that there are the A-students in private sector companies, putting their policies where the 'mouth' is, so-to-speak... [Vodafone, P&G, Sodexho all represented at the conference].  However, cultivating more awareness - again, societally - is paramount to meaningful change.  With the European Commission target set at 75% female labour market participation by 2020, policy-makers and government agencies had better get their 'thinking caps' on - and fast.  As mentioned by Dr. Daniela Bankier of the European Commission's DG Justice - if meaningful change doesn't happen, this target will not be met.  As it stands, we're not on target.  To quote the aforementioned speaker "equality between men and women is a fundamental right and an economic neccessity".  This comment was roundly resonated by Mikael Gustafsson, MEP when he commented that "no society can afford to waste half its talent".

The optimist in me hopes that - yes, the 75% target can be achieved.  Meaningfully. The reality? I'm not so sure.  There are real, embedded, cultural challenges that Ireland has yet to overcome - in our attitudes, viewpoints and beliefs.  While some negative stances may be worn away over time, there are many rekindled through new generations saddled with inherited, jaundiced outlooks.  These are challenges shared by our European colleagues, undoubtedly.

So what can we do? For those of us with representative or supportive roles - it's key to reach out to those who need our help.  More importantly, we can take action and make change happen... not least of all, by activating the authorities, agencies and policy-makers to build measures, programmes and plans which will harness and support the potential of women in all areas of the economy.

The stats are clear and indisputable: we need to move past analysis paralysis.  It's time for action.

***

Gender Quotas and Binders Full of Women... the Perception Issue  |  The Female Entrepreneurship Q

Monday, April 29, 2013

It's hard to know what you don't know...

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This is a statement I overheard in conversation recently, and it made me laugh (whilst also giving pause for thought).  It IS hard to know what you don't know, especially when you're trying to keep all the "plates spinning" at the same time (as many micro business and SME owners know only too well).

The reality is: the plate spinning exercise requires adjustment, review and focus... which requires time.  That's the only way you can truly understand what it is you don't know and need to know.  Often, I hear the complaint of: "I can't spare the time"... my question is this: is your business, project or endeavour not worth creating the time?